Andrea has been with the company since 2011. She leads SSVA’s financial department, overseeing the day-to-day fiscal operations and collaborating with the owners to outline a sound fiscal strategy that promotes continued success. She earned a Bachelor’s Degree in Music from the University of Northern Colorado and a Master’s Degree in Music Therapy from Florida State University. She is a proud mother of three children and loves seeing them feeling proud, energized and doing the things they are passionate about. She is especially encouraged when her son with Down syndrome is accepted and valued by others. In her free time, she enjoys doing anything adventurous! Whether it be mountain biking, running, paddling, rock climbing or even scuba diving, she loves being on the move and off the beaten path.
Head of Infrastructure
John graduated Summa Cum Laude from ODU with a B.S. in Marketing Management, and he was an ODU Marketing Student of the Year (2005). He has worked at SSVA for over 20 years. He likes to use his creativity and hands-on abilities to help people. He is an U.S. Air Force Veteran, Private Pilot, and volunteer at the Military Aviation Museum in Virginia Beach (which helps him to stay connected to both the military and its history). In his spare time, John enjoys traveling, relaxing, cooking and French bread baking.
Head of Sponsored Residential & Human Rights
Jeanne is a founding member of Support Services of Virginia. She has more than 40 years of experience working with individuals with intellectual and developmental disabilities. She has provided a variety of supports, but her favorite thing to do is just spend time with folks who relate to the world in non-standard ways. Jeanne has held many positions within SSVA over the years and is now overseeing the Sponsored Residential program, including running of Dragonfly, a fully licensed support option for our customers who are in need of a short vacation or a temporary place to live. In her spare time, Jeanne loves to travel and is motivated by her continued passion to learn and discover new things.
Head of Human Resources
A native of Hampton Roads, Tenishia has been heading up the Human Resources Department of with SSVA since 2016. She brings to the department her expertise in the HR field along with a strong sense fairness and advocacy for team members. Tenishia holds a Bachelor’s Degree from Old Dominion University in Psychology with a minor in Community Health. When not working she enjoys spending time with her husband and sons, especially out in nature. She likes to stay active and has participated in several local fun runs, including the Shamerock 8k, the Insane Inflatable 5k and the Surf and Sand 5 Miler. To refuel, Tenishia enjoys discovering new cuisines and frequenting unique eateries.
Head of Medical Quality Assurance
Jeanie has been with SSVA since November 2003. She joined our team fresh out of the Navy as a Direct Support Professional in Day Support. Her interest in the medical field and focus on details and systems helped her to develop our Medical Quality Assurance department. Jeannie received her Bachelor’s Degree with a double major in Psychology and English from Charleston Southern University. She has always been passionate about the human services field. She enjoys helping and advocating for others. Jeanie’s hobbies include being outdoors, camping, horseback riding, riding motorcycles, photography and playing with her “pups”.
Head of Training and Employee Development
Michelle has been working in the field of intellectual and developmental disability for over 25 years. She has been with SSVA for most of this time and began her career as a Direct Support Professional. She is endorsed as a Person-Centered Thinking Facilitator and a Coaches’ Trainer. This combination gives her a unique perspective in identifying person-centered opportunities for team members. Michelle is an expert in positive practices and fully embraces SSVA’s philosophy. She enjoys spending time with her three teenage daughters and husband. Among her favorite pastime activities are crabbing, fishing and being outdoors. She also loves meeting new and diverse people, being exposed to different worldviews and is dedicated to a positive and peaceful world.
Head of Medicaid Waiver Compliance
Heidi came to SSVA in July 2004 as a Direct Support Professional in Day Support. She has a passion for helping others, especially those who are perceived to not have a voice. In a culture that celebrates and rewards those who “yell” the loudest, Heidi wants to help others be heard. She likes to see people smile and enjoy life. Heidi holds an Associate degree in Accounting, but over the years she learned that she is more interested in people than numbers. Her goal is to give at least one positive “thing” away and receive one positive “thing” from every relationship she has, regardless of the duration of that relationship. Whether it is a kind word, a hug, some encouragement, a walk in the park, a listening ear or just sitting in silence with that person, she wants to ensure she gives away kindness. In her spare time she enjoys college basketball, has a flair for origami, and is a die-hard fan of Star Wars.