Assistant Site Coordinator (ASC)

Job Title: Assistant Site Coordinator

Department: Residential Services

Reports To: Site Service Coordinator

POSITION SUMMARYThe Assistant Site Coordinator position is responsible for providing hands on direct care and assistance to IRSs in all activities relating to daily living skills, personal hygiene skills, and physical and social integration within a community based residential program. The Assistant Site Coordinator reports to the Site Service Coordinator. This position is also expected to provide leadership, mentorship and direction to Direct Support Professionals and Direct Support Assistants.

Top Outcomes

Commitment to SSVA Core Values: You are an ambassador for SSVA’s Core Values. You personally identify with them and your behavior is reflective – it is your way of being. You use positive practices at all times when supporting others, with team members and people in the community, and in all situations in which you represent SSVA.

Proficiency in DSP Core Competencies: You demonstrate person-centered skills, values and attitudes. You understand and follow service requirements. You demonstrate abilities that improve or maintain the health and wellness of those you support.

Documentation: You generate documentation that is accurate and in accordance with Individual Support Plans and oversight requirements. You capture information that is vital for the development and evaluation of Individual Service Plans – guides to helping others realize success .

Accountability: You work your agreed upon schedule, attend site meetings, and maintain all required trainings. You are flexible and willing to help out when and where needed. You follow SSVA time off guidelines and remain knowledgeable of and adhere to SSVA’s policies and procedures.

job information


  • Actively participate in and assure that the activities planned for the household and individual Receiving Services (IRS) are implemented on a daily basis; and properly document the reasons for any deviations.
  • Actively assist IRS in performing all activities relating to daily living skills, personal hygiene (including toileting), physical and social interactions in the community, and other tasks as defined in each IRS’s ISP.
  • Aide IRSs in performing as many of the household chores as are identified by the IRS’s ISP; including cooking, cleaning, laundry, doing dishes; purchasing groceries; and running other household related errands.
  • Complete remaining household chores as scheduled for the shift.
  • Assist in the administration of medications which must be given to IRSs during the shift as prescribed and in accordance with pharmaceutical instructions and proper medication guidelines; including documenting and reporting of all medication errors.
  • Transport or coordinate transportation for IRSs to attend community functions, appointments, church, medical, etc. and adhere to all driving rules in doing so.
  • Account for any household or IRS funds used during the shift following proper petty cash procedures.
  • Lead by example, mentor and direct the staff in the implementation and completion of their duties.
  • Function as the primary point of contact for daily and routine communications from the Site Service Coordinator.
  • Use house notes to communicate with other shifts; assure that exiting shifts leave relevant notes to entering shifts and assure entering shifts review house notes for preceding 48 hours; initial any entries you make and initial notes to acknowledge the notes have been read.
  • Document the activities of, interactions with and any related observations about each IRS throughout the shift in their respective Progress Notes; assure other staff on the shift also document their activities, interactions and observations; initial any entries you make.
  • Complete and maintain IRS’s quarterlies ISP in a timely manner.
  • Review each IRS’s Progress Notes at the end of each shift to assure the truthfulness and accuracy of all entries made during the shift; identify any errors or inconsistencies so that they can be addressed by the Site Service Coordinator.
  • Strictly follow company policy regarding the proper method of amending (whether to add, change, delete or correct) IRS related documentation.
  • Set the tone of the shift and maintain a safe, sanitary and therapeutic environment for the IRSs.
  • Complete incident reports prior to the end of the shift upon which the incident occurred; for incidents that overlap shifts, complete the incident report to the best of your ability for those activities and observations for which you directly witnessed or were responsible; regardless, all incident reports should be completed and submitted to the Site Service Coordinator within 24 hours of the incident.
  • Report, according to policy, all suspected cases of abuse.
  • Respect IRS confidentiality and privacy and communicate with IRSs in a courteous and respectful manner.
  • Interact with IRS’s family members, and other interested parties, in a courteous, respectful and professional manner; always representing SSVA in a positive light.
  • Attend all meetings and trainings as instructed by the Site Service Coordinator, Training Director or Human Resources.
  • Maintain valid driver’s license, auto insurance, CPR/First Aid Certifications, Medication Assistance Certification, Medicaid Waiver Certification, and any other certifications as required by Licensing, or best practices.



  1. Associate’s Degree or equivalent from a two-year college or technical school, or equivalent work experience.


  1. Current CPR/First Aid, Medication Assistance, and Medicaid Waiver Certification.
  2. Valid Driver’s license and local travel.
  3. Ability and willingness to perform tasks with minimal    direct supervision and to accept supervision and  constructive feedback.
  4. Effective time management skills.
  5. Ability to perform basic math.
  6. Computer and internet skills; including experience        with email and Microsoft Word.


  1. Regularly required to use hands to type, finger, handle or feel; reach with hands and arms.
  2. Must be proficient in written and spoken English and have the ability to hear whispers with or without the aid of a hearing aide.
  3. Frequently required to stand, walk and sit; and occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
  4. Frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Intermittent physical activity including lifting and supporting patients may be required.
  5. May be exposed to virus, disease and infection from patients and specimens in working environment.
  6. Will be required to work at any facility and be responsible for own transportation.
  7. May be required to work extended periods of time.
  8. May experience traumatic situations including psychiatric and deceased patients.
  9. Must be willing to work flexible shifts and days of the week.

SSVA is an equal opportunity employer.


Work Conditions

DSPs work in a changing environment that adjusts to the needs of the individuals receiving services. The environment may be fast-paced with interruptions, distractions and deadlines. DSPs need to be flexible and be able to adjust to changing needs or activities.

Depending on the needs of the individuals, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 lbs, walking or standing for extended periods of time or providing support through CPR/First Aid, behavioral support, and other interventions.

Team Member Benefits

SSVA offers a competitive benefits package for full-time employees including three medical plan options, health savings account (HSA) match, dental insurance, employee assistance program (EAP), life insurance, paid vacation and holidays, Dream Big program, Team thisABILITY and numerous other perks.

Pay wages range from $9.25 – $10.25. Combined, these benefits add up to over 30% increase over the base wage. For example, a full- time DSP making $9.25 per hour at SSVA is the equivalent of making $12.02 at a company without such robust benefits.

Start The Application Process

This is only one of the reasons that I love this company so much. YOU GIVE BACK and appreciate
what we do to make SSVA one of the Greatest companies around today.
I am so honored to be a part of Something so great.

Thank you for the opportunity, Renee

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